Survey

1. What is your most common reason for shopping?

A. Replenishing essentials

B. Replacing worn-out items

C. Buying for a specific event

D. Browsing for fun

2. What device do you use most for online shopping?

A. Smartphone

B. Laptop/Desktop

C. Tablet

3. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

4. How do you decide when it's time to replace an appliance or gadget?

A. When it breaks

B. When a significantly better model comes out

C. After a set number of years

5. Do you enjoy browsing stores without intending to buy anything?

A. Yes, as a leisure activity

B. Sometimes

C. No, I only go when I need something

6. What is your experience with click-and-collect (buy online, pick up in-store)?

A. Excellent, I use it often

B. It's okay

C. I've had problems

D. I haven't tried it

7. What type of products do you most frequently buy online?

A. Electronics

B. Clothing

C. Books & Media

D. Home Goods

E. Groceries

8. Do you participate in major sales events like Black Friday?

A. Yes, actively

B. Yes, casually

C. No

9. What is your preferred way to relax after a long day?

A. Watch TV/Movies

B. Read

C. Exercise

D. Cook

E. Spend time with family/friends

10. How do you handle unwanted marketing emails?

A. Unsubscribe immediately

B. Delete them

C. Occasionally read them